Where to log in:   http://www.landport.net/r/sva/login.lpa
(We suggest adding this link as a “favorite” in your browser, placing as an icon on your desktop, and including it in your safe sites.)

How to create a new request for service

1) Click Create Request link
2) Select location where service is needed
3) Using drop-down selectors, select service needed and urgency level
4) Type a brief description of the problem or service that is needed
5) Press button
6) Click Home link to return to the top page to review the list of open requests

How to view new comments and add comments to
an existing work order
 
1) Work orders with new comments have the  icon next to the incident number
2) To view new comments, click the incident number link in the first column and scroll down to see the new comments highlighted in pink at the bottom of the incident log
3) To respond, scroll further down and type into the Comments text entry box
4) Press button